Privacy Policy for Abandoned Cart Recovery | GlowUp Apps

Last updated: 22-10-2024

This Privacy Policy outlines how Abandoned Cart Recovery | GlowUp Apps ("we," "our," or "us") collects, uses, maintains, and discloses information gathered from users ("User" or "you") of the Abandoned Cart Recovery | GlowUp Apps Shopify application.

Information We Collect:

Cart Activity Data: Upon first installation, the Abandoned Cart Recovery | GlowUp Apps does not sync or display any order-related data. Instead, once the app is installed, it begins to track cart activity in real-time. When a user adds an item to the cart, the app immediately fetches the data and displays the item in an 'Active' category.

If no further cart activity occurs for 30 minutes, the item is moved to either the 'Abandoned' or 'Recapture' category, depending on whether the user's email is available. If the user proceeds to checkout, the item is moved to the 'Converted' category.

How We Use Collected Information:

The information collected by the Abandoned Cart Recovery | GlowUp Apps is used to enhance the shopping experience by tracking cart activity and managing customer engagement. Real-time cart data allows us to categorize items into 'Active,' 'Abandoned,' 'Recapture,' or 'Converted' based on user behavior. This helps in sending timely notifications to recapture lost sales and assist customers in completing their purchases. Additionally, we use this information to send targeted emails to customers, reminding them of abandoned items, encouraging them to finalize their orders. The collected data ensures we can efficiently track user interactions without syncing unnecessary order data, keeping the focus on cart recovery and engagement.

Data Security:

At Abandoned Cart Recovery | GlowUp Apps, we take data security seriously. All collected information is securely stored using industry-standard encryption methods to protect it from unauthorized access, misuse, or disclosure. We ensure that only authorized personnel have access to sensitive data and regularly review our security practices to maintain the highest levels of protection. Additionally, we do not store any unnecessary order data, focusing solely on real-time cart activity and customer engagement, keeping your data safe while ensuring a seamless recovery process.

Changes to This Privacy Policy:

We reserve the right to update this Privacy Policy at any time. Users are encouraged to check this page periodically for any changes. By using Abandoned Cart Recovery | GlowUp Apps, you acknowledge and agree to this policy.

Contact Us:

If you have any questions regarding this Privacy Policy, please contact us at hello@glowupapps.com.